Frequently Asked Questions
Everything you need to know about your Harrison & James experience.
What is the standard shipping timeframe?
We offer complimentary standard shipping on all orders over $150. Domestic orders typically arrive within 3-5 business days, while international shipping may take 7-14 business days depending on your location.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of delivery. Items must be in their original, unworn condition with all Harrison & James tags still attached. Please note that final sale items are not eligible for return.
How do I ensure I am ordering the correct size?
Each product page features a detailed 'Size & Fit' guide with specific garment measurements. If you are between sizes, we generally recommend sizing up for our tailored-fit collections.
What materials do you use in your clothing?
Quality is our cornerstone. We source premium natural fibers including Egyptian cotton, Italian merino wool, and sustainable linen to ensure both comfort and longevity in every piece we design.
Do you offer international shipping?
Yes, Harrison & James ships to over 50 countries worldwide. Applicable duties and taxes are calculated at checkout so there are no hidden fees upon delivery.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay, Google Pay, and PayPal for a secure and seamless checkout experience.